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Customer Retention focused Solutions for Automotive and non-Automotive Businesses

Build Loyal Customers. Drive Sustainable Growth.

We specialize in elevating customer service experience, boosting customer retention, and driving service revenue and profitability by improving dealership operational efficiency.
Our expertise helps you turn customer satisfaction into customer retention and profitability

About 3S Coach

Customer service is not a syllabus course to learn, it is built over experience and an approach to delivering beyond expectation. Over 30 years of experience in customer service and a proven track record in transforming businesses by uplifting customer experience in different industries. He is on a mission to help individuals & organizations grow exponentially in the customer service domain.

What makes 3S Coach Unique?

Practical & customized approach specific to industry needs & dynamics.
Problem diagnostic, root cause analysis, strategy to execution, navigation through partnership & collaboration.
Establish the linkage between efforts and results.
KPI-driven mindset, setting the effective measurement process for performance improvement.
Performance gap, corrective action, and demonstration of the result.
Subject Matter expert in digital transformation, customer retention management, and increasing customer loyalty for sustainable growth.

Experience the #1
Customer Service Reinforcement Training Program in India

Multi dimensional learning to make you a complete leader

Service Reinforcement Training Program (SRTP)

SRTP course has been specially designed by keeping the important & dynamic role the service managers and personnel are going to play to keep themselves ahead of the learning curve in order to position their organization/ service function ahead of the competition. The course will make participants understand the basic concepts of service and its effective application which will help them to navigate the service leadership journey.

Masterclass Highlights