UPGRADE YOUR SERVICE LEADERSHIP SKILL
Make your Organisation profitable & Sustainable
Uplifting Customer Experience through Organization’s Cultural shift with a bottom-up approach. Experience-based Coaching to accelerate your career growth.
About 3S Coach
Customer service is not a syllabus course to learn, it is built over experience and an approach to delivering beyond expectation. 30 years of experience in customer service and a proven track record in transforming businesses by uplifting customer experience in different industries. He is on a mission to help individuals & organizations grow exponentially in the customer service domain.
What makes 3S Coach Unique?
- Practical & customized approach specific to industry needs & dynamics.
- Problem diagnostic, root cause analysis, strategy to execution, navigation through partnership & collaboration.
- Establish the linkage between efforts and results.
- KPI-driven mindset, setting the effective measurement process for performance improvement.
- Performance gap, corrective action, and demonstration of the result.
- Subject Matter expert in digital transformation, customer retention management, and increasing customer loyalty for sustainable growth.
Know your customer
Career Lifecycle Management
Digital transformation
People development
Profitability drive
Multi dimensional learning to make you a complete leader
SRTP course has been specially designed by keeping the important & dynamic role the service managers and personnel are going to play to keep themselves ahead of the learning curve in order to position their organization/ service function ahead of the competition. The course will make participants understand the basic concepts of service and its effective application which will help them to navigate the service leadership journey.
Masterclass Highlights
- 20 Hours of Live Training Program
- Career Lifecycle Management
- Business Growth Management
- Customer Service Strategy to Execution
- One-on-One Coaching and Career Guidance
Here are what Aspiring Service Leaders and Budding Entrepreneurs say about The 3S Coach
The 3S Coach
Want to grow with 2X speed in your training career, Let’s connect with the 3S Coach.